My drop-off or pickup location is showing an inaccurate map location, how do I fix it?

If your GPS is showing an inaccurate address from your current location, you will likely need to reset your location services.

  • For iPhone, go to the Settings app, go to Privacy, and select Location Services.
  • For Android, go to the Settings app, go to Location Services.

For both versions of the app, you will need to turn off your location services settings and turn them back on again to reset it. If it was turned off, simply turn location services on and that should resolve your issue. If it does not still work properly, restart the app or check your Internet connection.