What should I do in case of an emergency?

If you experience an accident or other emergency that may threaten you or the rider’s personal safety, take the appropriate steps to protect you and your rider. Follow Zemcar Safety and Security guidelines for tips on how to manage an emergency. When in doubt, always call 911 immediately.

Once you and your rider are safe and the proper steps have been taken, please inform a member of the Zemcar team about the incident by emailing support@zemcar.com.