What should I do in case of an emergency?

If you experience an accident or issues that may threaten your or the rider’s personal safety, take the appropriate steps to protect you and your rider and get to a safe place. In an emergency, please call 911 immediately. In case of non-emergency, call your local non-emergency assistance line.

Once you and your rider are safe and the proper steps have been taken, please inform a member of the Zemcar team about the incident by emailing support@zemcar.com.